Technical assistance is available at no charge from Genoware through email at firstname.lastname@example.org. Technical assistance requests received by 4:00 p.m. Eastern Time (USA) will normally receive a response the same day the request was submitted.
Updated: April 1, 2007
Downloading your new program after online purchase
instructions on downloading and installing Genogram-Maker
Millennium, please refer to our How
to Download page.
what version is installed on your machine:
About from the Help Menu.
the latest version, close Genogram-Maker (if it is running),
then click here:
to Genogram-Maker Millennium for Windows, v1.1.6a
Genogram-Maker Application Configuration
Application Configuration should not be confused with the Document
Configuration, discussed in the following section. Application
configuration is performed when Genogram-Maker is installed
on your computer. At this time, certain information, such as
where the application is located, is entered into the Windows
Registry. Only experienced system administrators should attempt
to explore the Registry. However, this issue did come up with
one customer, so we are providing a tool to manage the registry
entries belonging to Genogram-Maker.
it is: Download
genogram registry editor
tool can be used, for example, to install a single copy of
Genogram-Maker on a network drive, and then make it accessible
from various client workstations. It can also be used to specify
the default folder where Genogram-Maker expects genogram files
to be located. This is useful if a user will run Genogram-Maker
from multiple machines at different locations, and wishes
to store the genogram documents on a network drive. (Of course,
you must purchase a site license if Genogram-Maker will be
used on multiple machines.)
Genogram-Maker Millennium version 2.0 requires that .NET 1.1 be installed on your PC. .NET 1.1 has been included on most computers with a Windows operating system purchased within the last few years, and automatically placed on older machines that run Windows Update.
If .NET 1.1 is not already installed on your machine, you may see one of the following messages when you attempt to run Genogram-Maker Millennium version 2.0 :
- Unable to find MSCOREE.DLL
- Please set registry key
If you need to obtain .NET 1.1 for your machine, you can download it from at:
configuration specifies the fields and tags used in a document.
It is managed from the File | Options menu, and described
in the application's Help system. New tags must be created
using a graphics editor. To start the graphics editor included
with Windows, go to the Start Menu, and select Accessories,
see a graphic you like in some other program, you can capture
the entire screen to your clipboard by hitting the PrtSc button
on your keyboard. Then start Paint (see previous paragraph)
and paste the screen image into the graphics editor. Now you
can select the part you like, copy it to the clipboard, start
a new graphics document with File | New, and paste the extraction
back in. When you are satisfied with the image, copy it to
the clipboard one last time, and paste it into Genogram-Maker
(Options Dialog, Tags tab).
genogram document contains some tags created for our customers,
one a physician and one an attorney. You can transfer these
tags into your own documents by opening Genogram-Maker twice,
copying from one and pasting into the other.
It is difficult to change tags on a document that already
exists. It is best to assemble the tags you plan to use for
your work into a single blank document, and save it as the
default genogram. Then the tags will be available on every
new document you start.
To Save a Genogram as an Image File
use an image file to post a genogram image on a website, or
you might e-mail it to someone who doesn't have the genogram
software. Here is how to do it:
the genogram in GMM
2) Click the Snapshot button
3) From the Start menu, choose Programs | Accessories | Paint
4) From the Edit menu, choose Paste.
5) From the File menu, choose Save As
6) In the Save As Type field, specify JPEG
To save a genogram as a PDF file
your computer has PDF creation software, you can save a
genogram as a PDF. To create a PDF file from Genoware you
typically follow the same procedure as you would to print
except you choose the PDF Creator as your "printer'.
For further instruction, consult the documentation that accompanies
your PDF creation software.
If your computer does not have PDF creation software, you
will not be able to create PDF documents until you add it.
For Windows systems without PDF creation software two options
Adobe Acrobat - The most commonly used PDF creation software
is Adobe Acrobat, which is a commercial product available
Pdf995 - Pdf995 is a cheaper alternative which can be downloaded
To view PDF files you need Adobe Acrobat Reader software,
which comes with most Windows systems. If you need to add
this software, it is free and can be downloaded at www.adobe.com.
we missed anything?
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encountered a difficulty that should be addressed on this page,
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